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PolicyJuly 19, 2026·5 min read

OIG flagged all 399 sampled optometry E/M lines. The SMRC is now reviewing 99309 and 99310.

An OIG audit issued in December 2025 found every sampled high-level optometry E/M line unsupported. The SMRC project page for a nationwide post-payment review of CPT 99309 and 99310 now carries a July 10, 2026 date. CMS didn't fully concur with the recommendation to build system edits, so this arrives as an ADR, not a front-end rejection.

SMRCevaluation and managementpractice managementOIGmedical review
Jess P., CPC

Reviewed by Jess P., CPC

Published July 19, 2026

An optometric trial lens frame beside a stack of unlabeled record folders and a magnifying glass, for the SMRC nursing facility E/M review.
The SMRC is pulling records on CPT 99309 and 99310 for CY2023 dates of service. The level billed has to be in the note.Image: HCC Buddy

Key Takeaways

  • Noridian, the CMS Supplemental Medical Review Contractor, lists project 01-167: a post-payment review of Part B claims billed with CPT 99309 and 99310 for dates of service January 1 through December 31, 2023. The page carries a Last Updated date of July 10, 2026.
  • It follows OIG report A-05-24-00009, issued December 1, 2025. OIG sampled 225 enrollees across 15 optometrists and reported that all 399 E/M lines billed as 99309 or 99310 failed to meet Medicare requirements.
  • OIG reported Medicare paid $4.7 million to 200 optometrists for moderate-to-high-complexity subsequent nursing facility care from 2021 through 2023, with the top 15 optometrists accounting for 72 percent of it.
  • OIG's projected overpayment for those 15 optometrists is a point estimate of $3,272,823, with a 90-percent confidence interval running from $3,059,204 to $3,486,443. It's a statistical projection onto the audited providers, not an assessment against anyone else.
  • CMS concurred with two of OIG's three recommendations. It didn't fully concur with the third, which asked CMS to increase claim reviews and develop system edits. Both remain open and unimplemented, with updates expected October 14 and October 15, 2026.

If your practice sends anyone into a nursing facility, the level billed on those visits is now a review target. Noridian Healthcare Solutions, the CMS Supplemental Medical Review Contractor, lists project 01-167, a nationwide post-payment review of Part B claims billed with CPT 99309 and 99310. On July 16, 2026, CMS ran a compliance item in MLN Connects titled "Optometry Services at Nursing Facilities: Bill Correctly." Both trace back to an OIG audit issued in December 2025.

What the OIG audit found

OIG's data analysis started from a simple pattern: Part B payments to optometrists for high-level E/M services optometrists don't usually bill. For 2021 through 2023, Medicare paid $4.7 million to 200 optometrists for moderate-to-high-complexity subsequent nursing facility care. The top 15 accounted for 72 percent of that.

OIG then audited those 15. It pulled a stratified random sample of 15 enrollees from each, 225 in total, and reported that every one of them had claim lines that didn't meet Medicare documentation or coding requirements. Those 225 enrollees carried 414 lines of service, and all 399 of the E/M lines billed as 99309 or 99310 failed.

That isn't a projected failure rate. Every E/M line OIG pulled came back unsupported.

Read the dollar figure correctly

OIG's headline recommendation cites $3,059,204 in estimated overpayments. That number is the lower limit of a two-sided 90-percent confidence interval. Appendix D puts the point estimate at $3,272,823 and the upper limit at $3,486,443.

The distinction matters if anyone quotes this in a meeting. It's a projection from the 225-enrollee sample onto the claims of the 15 audited optometrists, and OIG's recommendation limits recovery to the portion inside the 4-year reopening period. It is not a bill, and it says nothing about the other 185 optometrists in the original data pull.

Why nothing stops this at the front end

Here's the part worth reading twice. OIG made three recommendations. CMS concurred with two and didn't fully concur with the third, which asked it to increase claim reviews and develop system edits to prevent incorrect billing of these codes.

In OIG's recommendation tracker, the training-and-guidance recommendation closed as implemented on March 30, 2026. The two that would change how these claims get screened are both still open and unimplemented, with updates expected October 15, 2026 for increased claim reviews and October 14, 2026 for system edits.

No system edit means no front-end rejection. A 99310 the record doesn't support will pay, and the correction shows up later as an Additional Documentation Request. That's the opposite of an NCCI edit that rejects the pair up front, and it decides where you have to catch the problem: in your own pre-bill review, because nothing downstream will.

From audit report to nationwide review

DateWhat happened
December 1, 2025OIG issues report A-05-24-00009 on optometry E/M billing at nursing facilities
March 30, 2026OIG closes the training-and-guidance recommendation as implemented
July 10, 2026SMRC project 01-167 page (99309 and 99310, CY2023 dates of service) carries this Last Updated date
July 16, 2026CMS runs "Optometry Services at Nursing Facilities: Bill Correctly" in MLN Connects
October 14 and 15, 2026Updates expected on the still-open system-edit and claim-review recommendations

About seven months separate the OIG report from the date now showing on the SMRC project page. Noridian publishes a Last Updated stamp rather than a project open date, so treat that gap as approximate. The observation is ours, not CMS's.

What a self-audit on these codes has to check

Start from every 99309 and 99310 with a CY2023 date of service. That's the population the SMRC named. From there, here's where we'd look. None of it is new. It's the same level-of-service reading any E/M audit applies, pointed at one code pair and one year.

What to checkWhat has to be true
The basis used to select the levelThe SMRC quotes the 2023 descriptors: 99309 is moderate-level MDM, 99310 is high-level, with total time as the alternative basis. Whichever basis was used is the one the note has to document
Total time, where time was the basisThe descriptors cite at least 30 minutes for 99309 and at least 45 minutes for 99310
The patient's clinical pictureOIG quotes AMA CPT guidance that these codes cover patients with a significant problem or complication, who are unstable or need immediate provider attention, or who have multiple morbidities and risk worsening status. A routine exam has to clear that bar in the note
Whether the note supports the level, or the problem list doesA long problem list isn't decision making. The MDM has to be documented, not inferred
What the record shows against what was billedOIG reported that for 395 of the lines, the documentation didn't support billing 99309 or 99310 at all

Pick the basis before you defend the level. A note built on time and a note built on MDM get defended with different content, and a record gesturing at both usually establishes neither. If the evidence in the note doesn't reach the level billed, that's a refund conversation, not an appeal.

The pattern travels past optometry

The billing specialty here is narrow. The sequence isn't.

A published OIG audit named a specialty and a code family in December. Roughly seven months later a nationwide contractor review of that exact code family appears, covering dates of service still inside the reopening period. If a specialty you code has shown up in an OIG report, treat that report as advance notice of a medical review rather than a finished story, and pull the records while correcting them is still your own call.

Two limits worth keeping straight. The SMRC publishes no error rate for project 01-167, and an audit of 15 providers selected as outliers tells you nothing about how the other 185 billed. Confirm any descriptor against the AMA CPT Professional Edition the SMRC cites, or the official code reference, rather than an internal cheat sheet that may predate the 2023 change. Insufficient documentation is already a leading reason these levels get taken back, and the SMRC isn't going to read a chart more generously than a MAC does. Whether the note carries the evidence is still the whole question.

What coders should do now

  1. 1Pull every CPT 99309 and 99310 your practice billed with a date of service in calendar year 2023, the window the SMRC names in project 01-167, and set that list aside as your review population before any ADR shows up.
  2. 2For each claim, identify whether the level was selected on medical decision making or on total time, then confirm the note documents that basis. A record supporting neither cleanly is the profile OIG failed across all 399 sampled lines.
  3. 3Flag any nursing facility visit that reads as a routine exam but was billed at 99309 or higher. OIG quotes AMA CPT guidance describing these codes as covering unstable patients or those with multiple morbidities, so a routine visit at that level is a correction candidate before it's an appeal candidate.
  4. 4Check whether your specialty has appeared in a published OIG audit in the past year. This sequence ran from report to nationwide review in roughly seven months, so an OIG report in your code family is worth reading as advance notice.
  5. 5Move this check pre-bill. CMS hasn't implemented the system-edit recommendation, so nothing in the claims system will reject an unsupported level for you.

Frequently Asked Questions

What happens when an SMRC ADR arrives?

The SMRC requests the medical record for the selected claims and reviews it against the billed code's requirements. Noridian's project page states it will conduct medical record reviews in accordance with applicable statutory, regulatory, and sub-regulatory guidance, and lists the documentation the ADR letter will request. This is post-payment review, so a finding means recovery of an already-paid claim rather than a denial at submission.

Does the OIG dollar figure mean my practice owes money?

No. OIG's Appendix D reports a point estimate of $3,272,823 with a 90-percent confidence interval from $3,059,204 to $3,486,443, projected onto the claims of the 15 optometrists it audited. It's a statistical projection for those providers, not an assessment against anyone else, and OIG recommended recovery only of the portion inside the 4-year reopening period.

Will a claim edit stop an unsupported 99309 or 99310 before it pays?

Not currently. OIG recommended CMS develop system edits to prevent incorrect billing of these codes and CMS didn't fully concur. That recommendation is still open and unimplemented, with an update expected October 14, 2026, so an unsupported level can pay and be recovered afterward through post-payment review.

Can I select 99310 based on time instead of medical decision making?

The descriptors the SMRC quotes allow either basis. 99309 is subsequent nursing facility care with a moderate level of medical decision making, or at least 30 minutes if using time; 99310 is a high level, or at least 45 minutes. What the record has to show is whichever basis was actually used. OIG found the sampled documentation didn't substantiate the level billed on either footing.

Does this only affect optometrists?

The SMRC project and the OIG audit are both scoped to optometry services in nursing facilities. The transferable point for other specialties is the sequence: a published OIG audit in December 2025 was followed about seven months later by a nationwide contractor review of the same codes, covering dates of service still inside the reopening period.

Related topics:SMRCevaluation and managementpractice managementOIGmedical review
Jess P., CPC

Jess P., CPC

Certified Professional Coder

Jess reviews HCC Buddy editorial content for accuracy against the current CMS-HCC model and the active FY ICD-10-CM tabular release.

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